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Contact ReviewsEraser for a Confidential Removal Quote

Got a fake, unfair or damaging review? Send us the link for a free, no-obligation eligibility check. A specialist will tell you honestly whether it can be removed and what it would cost.

  • Trusted since 2001
  • 4,500+ reviews removed
  • NDA protected
🎯Get Your Free Removal Assessment

Takes under 60 seconds · Most cases resolved in 96 hours

🔒 Encrypted & confidential  ·  ⚡ Free eligibility check

96 hrsTarget removal time

100%Money-back guarantee

50+Review platforms covered

200+Countries and territories served
How it works

What happens after you contact us

A simple, transparent process from first message to removal.

  1. 1

    Send us the review

    Use the form above, WhatsApp or email. All we need is the review link and how to reach you.

  2. 2

    Free eligibility check

    A specialist checks the review against the platform’s policies, usually within hours.

  3. 3

    Clear quote, no surprises

    If we can help, you get a fixed quote. Nothing is charged until we confirm removal is possible.

  4. 4

    We remove it

    We build and escalate your case through official channels. Target: 96 hours. Guaranteed removal or 100% refund.

What we handle

What we can help you with

Contact us about any negative review that breaks a platform’s rules. These are the cases we handle most.

Fake reviews

From people who were never your customers, including new or anonymous accounts.

Learn more

Competitor attacks

Reviews posted by rival businesses, a conflict of interest under platform rules.

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Ex-employee reviews

Reviews from current or former staff, also treated as a conflict of interest.

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False or defamatory claims

Reviews that state false facts or accuse you of crimes.

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Extortion and blackmail

Someone threatening a bad review unless you pay or refund them.

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Review bombing

A sudden wave of one-star ratings from new or unrelated accounts.

Learn more

What to have ready

The more we know, the faster we can give you an answer. You do not need everything on this list. A link alone is enough to start.

  • The review link, or a screenshot if you cannot find the link.
  • Your business name and the platform the review is on.
  • Why you think it is unfair, for example no record of the reviewer as a customer.
  • Any evidence you have, such as booking records, invoices, emails or dates that do not match.
  • Messages or threats linked to the review, if someone is demanding money or a refund.

Urgent case?

If someone is threatening a bad review unless you pay, or you are being hit by a wave of fake one-star ratings, message us straight away. Keep every message and screenshot, and do not pay or reply in anger.

WhatsApp us now

Who we help

Who contacts us

We help businesses of every size, and individuals, protect their reputation online.

Local and small businesses

Restaurants, clinics, salons, trades and shops whose Google rating drives new customers.

Learn more about Google Review Removal by Industry →

Multi-location brands and agencies

Send us the list of locations or client profiles and we will assess and quote them together.

Learn more about our Reputation Management Service →

Professionals and individuals

Doctors, lawyers, consultants and other professionals whose personal reputation is affected.

FAQs

Contact FAQs

Quick answers before you get in touch.

How quickly will you reply?
Usually within hours. Our team checks every request, including the review against the platform’s policies, and gets back to you with an honest answer on whether it can be removed. WhatsApp is the fastest way to reach us.
What should I send you?
Just the link to the review (or a screenshot if you cannot find the link), your business name and how to reach you. Any background, such as having no record of the reviewer as a customer, helps us judge your case faster.
Is the case check really free?
Yes. The eligibility check is free and carries no obligation. No payment is taken until we confirm that removal is possible, and if you decide not to go ahead, you owe nothing.
Is my enquiry confidential?
Yes. Everything you send us is treated as confidential and used only to deliver the service, as set out in our Privacy Policy. We are happy to sign an NDA on request.
Do you need my Google password?
Never. A legitimate removal service does not need your login details, and you should never share your password with anyone.
Can I send more than one review at a time?
Yes. Send us every link you want assessed and we will look at each one individually, then quote them together. Handling several reviews in one case can also show a pattern, such as repeated attacks from the same source.
Will the reviewer know I contacted you?
No. Platforms do not publicly show who reported a review, and your details are handled confidentially under our NDA and Privacy Policy.
How do I pay if you can help?
There are two options: pay 50% now and 50% after the review is removed, or pay in full for priority handling. Payments go through secure checkout, and you will know the exact price before you commit.
What if the review is not removed?
You get a full refund. Every order is covered by our 100% money-back guarantee: if we are unable to remove the review(s) covered by your order, we refund 100% of the fees you paid for that order.
Do you work with businesses outside the UK?
Yes. ReviewsEraser works with clients in 200+ countries and territories, and our team is reachable around the clock on WhatsApp, so time zones are not a problem.

See all frequently asked questions

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